Four papers, one review

Cawino Casino KYC That Unlocks Withdrawals

Verify your account once and the review usually settles within 18 hours, because the Malta licence behind Cawino Casino requires every player to be checked.

Start your verification

Malta Gaming AuthorityLicensed and regulated under MGA/B2C/457/2006 since 2006

Six plain facts

Hard Check, Smooth Payouts

Skim these six lines first, and the check stops feeling like a mystery.

Who checks

Cawino Casino Ltd.

Under which licence

Malta Gaming Authority, MGA/B2C/457/2006

How long

18 hours

When it is required

Before your first withdrawal

Where to ask

[email protected]

Minimum age

18+

Fewer delays

When the Upload Screen Opens

Avoid a second upload by following these four steps in the order the check asks for them.

Lay it flat

Lay the photo ID flat in daylight and photograph all four corners, with no glare across the laminate. Check the expiry date reads clearly before you send it.

Same address as signup?

Choose a page showing your name and full home address exactly as you registered them. A bank statement or utility bill works when every line stays sharp.

Payout without a card query

Photograph the card you deposited with, keeping the middle digits covered and your name visible. Match the cardholder name to the account before you upload.

Waiting after the upload

Leave the review to the team; the answer usually reaches your inbox within 18 hours. Watch the email tied to your account, junk folder included.

Fewer back-and-forth emails

When the Team Asks for Your Papers

Match your copies to the four rows below, and the operator sees exactly what the licence asks for.

Photo ID

What it confirmsWho you are

Copy must showAll four corners, expiry date readable

Proof of address

What it confirmsWhere you live

Copy must showYour name and full address, unedited

Payment card image

What it confirmsThe card you paid with

Copy must showMiddle digits hidden, name visible

Right After You Press Pay

You Play First, We Verify Before the Payout

This block maps each point where the check comes up, so you are never caught off guard.

Your First Time With a New Method

Adding a method you have not used before brings a short identity request, because a fresh payment route is a fresh risk to the license we hold.

Getting the Age Question Settled

Because the legal age here is 18+, we confirm your birth date from photo ID before your account is cleared, and we may do it as early as registration.

The Moment Your First Payout Is Held

Cashing out the first time is the trigger the license sets at the latest, so we review your photo ID, proof of address and payment card image before the money moves.

Mismatched Details, Second Look

A nickname on your statement or a shorter street name in the address field sends the papers back, so we compare every detail before clearing the file.

Source of Funds: The License Requirement Behind the Ask

Cawino Casino Ltd. holds a Malta Gaming Authority license, number MGA/B2C/457/2006, and that license obliges us to know where the money on the table comes from. Treat the request as ordinary housekeeping against money laundering, never as a suggestion that you did anything wrong.

Send whatever copy covers your case, and the team tells you if anything else is needed.

Recent bank statement
Payslip or salary record
Tax notice of assessment
Sale record for an asset
Pension or benefit letter

Fixed in Minutes, Cleared on the Retry

Screenshot Again? A screen grab loses the fine print and the hidden security features we need to see, so it cannot serve as proof. Photograph the paper itself in good light Keep all four corners inside the frame

Replace It, Then Resend. Anything past its expiry date no longer proves who you are today, so our team has to turn it down. Check the date before you photograph Send the current version of that document

Why the Two Do Not Match? A middle name missing or a street spelled differently breaks the link between you and the paper in front of us. Update your profile to match the document Add the middle name exactly as printed

At the Upload Stage

What Every Player Asks First

After these five answers you will know what happens to your files, your wait and your payout.

Are my documents and selfie safe once I upload them?+

Yes. Cawino Casino sends every file through TLS 1.3 encryption, so the copy travels scrambled and lands with the verification team only. Nothing is passed to the games providers, and your card image is used to match the last digits, nothing more.

How long does the check usually take after I send everything?+

Count on up to 18 hours from the moment the last file arrives, which is where most players sit. Clear photos taken in daylight often clear in a fraction of that. You get an e-mail either way, so there is no need to sit and refresh the page.

A document came back refused, so what should I do next?+

Read the short reason in the e-mail first, because it usually names one thing: a glare, a cropped corner, an address that differs from your account. Retake that single shot flat, in full colour, with all four corners inside the frame. Send it to [email protected] and the queue restarts from there.

Do I have to verify before depositing or only before a withdrawal?+

The license makes the check compulsory at the latest before your first withdrawal, and no payout leaves without it. Cawino Casino may also ask at registration or at your first deposit, so keep your photo ID and address proof within reach from day one.

Which regulator issues your license and what is the number?+

The Malta Gaming Authority licenses Cawino Casino Ltd. under MGA/B2C/457/2006, and the company has held that approval since 2006. The same license obliges us to run identity and anti-money-laundering checks on every player.